Rogers Outage: How a single severed cable left Northern B.C. without internet

Updated Story

Service has been restored following yesterday’s (Tuesday) massive Rogers internet outage that impacted several communities across Northern BC and the Cariboo including Prince George.

The telecommunications company stated a severed fibre optic cable led to the disruption and was reportedly caused by third-party construction crews working in the region.

Service drops widely impacted residential and business subscribers in other places like Fort St. John, Dawson Creek, Quesnel, 100 Mile House among others.

While major urban areas mostly came back online last night (Tuesday) others didn’t see their service restored until this morning (Wednesday).

Original Story

A severed fibre optic cable led to a massive Rogers internet outage across most of Northern and Central B.C. including Prince George and the Cariboo on Tuesday.

According to the telecommunications company, the widespread service drop was reportedly caused by third-party construction crews working in the region.

Service drops widely impacted residential and business subscribers across Prince George, Fort St. John, Dawson Creek, Quesnel, 100 Mile House among other communities.

While major areas are coming back online, customer support teams have advised some residents in hard-hit or rural zones that full stabilization and local line splicing could take anywhere from 24 to 48 hours to completely resolve.

Rogers technicians are working overnight to continue repairs with a further update expected this morning (Wednesday).

Something going on in the Cariboo you think people should know about?
Send us a news tip by emailing cariboonews@vistaradio.ca.

Brendan Pawliw
Brendan Pawliw
Since moving to Prince George in 2015, Brendan has covered local sports including the WHL’s Prince George Cougars, Prince George Spruce Kings, UNBC Timberwolves, Cariboo Cougars AAA, and Northern Capitals U18 female hockey teams. Career highlights include play-by-play during the Spruce Kings' BCHL championship runs in 2018 and 2019, including the Doyle Cup win. He also covered the 2019 National Junior A Championship, the 2017 Telus Cup, the 2022 World Women’s Curling Championship, and the 2022 BC Summer Games. Brendan is the news voice on 94.3 The Goat and Country 97 FM, reporting on crime, real estate, labour, and environmental issues. Outside of work, he officiates box lacrosse and fastball, sits on the Prince George Sports Hall of Fame board, and co-hosts the Hockey North podcast.

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