Fortis BC is supporting their customers who were impacted by wildfires by giving them billing relief.
Yesterday they received approval from the BC Utilities Commission to provide a credit for charges incurred during the period customers were under evacuation orders.
“When we first applied the BCUC the count was at 12,000 natural gas customers. Of course that was a month ago, so I expect that number has now gone up a little bit,” says Nicole Bogdanovic, a communications advisor for Fortis.
Eligible customers will automatically receive a credit for the evacuation period on an upcoming bill.
Bogdanovic says if customers have any concerns, a need to set up payment plans, or if they need any other help or support with their Fortis BC bill to contact them.
(Files from Pat Matthews)